Frequently Asked Questions
Below you will find a list of our most frequently asked questions. We hope that the answers provided will be useful to you. If you have other questions not listed below, or would like an answer specific to your circumstances, please call us free on 0800 0199 299
What does the claim process involve?
You contact us
When you contact us, you will be speaking to one of our legally qualified claims executives. You will be provided with a helpful and friendly service and you can begin the claims process.
We Gather The Initial Information
We will discuss with you in confidence about the accident circumstances and the injury that you have sustained. If you satisfy the basic criteria to make a claim for compensation we will arrange a suitable time for the solicitor to contact you at your convenience.
We will pass your claim to a Solicitor
The Solicitor will discuss the claim with you in more detail and if the case is accepted, you will be sent out some paperwork. The Solicitor will be there for you from beginning to end and will help you with all the documents. Most of the work will be done by your Solicitor, and the claim won’t take up much of your time.
The Solicitor will proceed with your claim
The Solicitor will send out a letter of claim to the defendant. This is to inform them of your intention to claim for compensation for the injury caused to you. You will then be asked to go for a medical assessment to see how badly your injury has affected you. Lastly, your appointed solicitor will assess your loss of earnings and out of pocket expenses and try to recover these.
Successful Claim
If your claim is successful, you will keep 100% of your compensation
Unsuccessful Claim
If your claim is unsuccessful, you will not be liable to pay a penny
Work Accident Claims
Road Accident Claims
Public Liability
Trips and Slips
Medical Negligence
For Professional Negligence FAQs, please click here.
For Car Accident Hire FAQs, please click here.