The Personal Injury Claims Process

Making a personal injury claim can be daunting, especially since most of us assume that the process will be difficult and costly; here at Accidents Direct we understand the importance of getting you back to your normal routine quickly and efficiently, and we endeavour to make the entire process as stress free as possible. Our simple claims process is as follows:

1. Contact Us: When you contact us, you will speak with one of our claims executives, who will provide you with a helpful and friendly service to begin the claims process. We will discuss with you, in confidence, the accident circumstances and the injury that you have sustained. We will then arrange a time for a solicitor to contact you at your convenience.
2. Free No Obligation Consultation: The Solicitor will discuss the claim with you in more detail and give you their expert opinion on the strength of your case and an estimate of the amount of compensation you are entitled to. If they decide to take your case on then you will be sent out some paperwork; if you agree to go ahead with the case all you need to do is sign the paperwork and send it back.
3. The Process: Most of the work will be done by your Solicitor, and the claim won’t take up much of your time. The Solicitor will send out a letter of claim to the defendant to inform them of your intention to claim for compensation for the injury caused to you. You will then be asked to go for a medical assessment to see how badly your injury has affected you. Lastly, your appointed solicitor will assess your loss of earnings and out of pocket expenses and try to recover these.
4. Claim Resolution: In most cases the claim can be settled directly with the defendant, but if necessary your solicitor will fight your case in court. If your claim is successful, your solicitor will ensure you get at least a minimum of 75% of the compensation and if you are unsuccessful you will not be charged the solicitors fees.