Terms and Condition

At Accidents Direct, we aim to constantly work to improve our customer service. Your feedback is important to us and is held with the upmost value. This not only helps us maintain our service but contributes to future improvements.

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1. Use of this site

The rights in the designs, pictures, logos, photographs and content of this site are owned by or licensed to Accidents Direct. They are protected by copyright, trademarks and other intellectual property rights. You may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of this site without the written permission of Accidents Direct. You may view or print individual pages only for your own personal use.

No attempts must be made to post, insert or introduce any advertisements for services or products, which are not directly related to AccidentsDirect.com without the prior express authorisation of AEO Trading LTD. This is inclusive of, but is not limited to any text, graphics, back-links, images or any other methods which may be designed to or have the effect of, redirecting traffic or enticing visitors to seek out the product or services on an alternative site.

2. Liability

We try to ensure the accuracy of all of the content. However, we do not accept any liability for the use made by you of the content. The content of this site should only be used for information purposes and you should not rely on it to make (or refrain from making) any decision or take (or refrain from taking) any action. The site is for your personal use and is not to be used for any commercial purpose. As a result, Accidents Direct will not be responsible in any circumstances for your loss of profits. Accidents Direct will also not be responsible for any loss including wasted expenditure, corruption or destruction of data unless the loss results from something Accidents Direct has done wrong. Accidents Direct is not liable for any damages or losses resulting from your inability to use this site. Accidents Direct cannot promise that the site will be uninterrupted or entirely error free. Because of the nature of the internet, the site is provided on a “as available” basis. Accidents Direct will not be responsible to you if we are unable to provide the site for any reason beyond our control.

3. Data protection and privacy

Any details which you provide to us from which we can identify you are held and processed in accordance with our privacy policy.

4. Changes to the terms

Accidents Direct may change the site or these terms at any time. If you use the site after Accidents Direct has changed the terms you will be bound by the new terms.

5. Governing law and jurisdiction

These terms and your use of this site are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.

Registered Address

AEO Trading Ltd
27 Old Gloucester Street, London, England, WC1N 3AX
Registered in England No. 06827946
Authorisation number is CRM21470
Regulated by the Claims Management Regulator

Call 0800 180 4001 to speak to our advisers.
We are available 24/7.