Disclaimer

The following disclaimer excludes or limits the liability of Accidents Direct for this site to the fullest extent permitted by law. Every attempt has been made to ensure that the information contained in this website has been obtained from reliable sources. However, all information in this web site is provided “as is” with no guarantees of completeness, accuracy or timeliness, unless otherwise stated within this site.

The information on this site is provided on the understanding that Accidents Direct are not rendering legal or other advice. You should consult your own professional advisors as to legal or other advice relevant to any action you wish to take in connection with this website.

Accidents Direct cannot provide you with legal advice. Our call handlers will listen to your call, take your details and put you in touch with a specialist solicitor within our group.

Accidents Direct will assist you in making contact with an independent firm of solicitors who may or may not have a financial interest in Accidents Direct. These are independent firms of solicitors and Accidents Direct takes no responsibility in any way for the advice given or the other work undertaken on your behalf by these independent firms of solicitors. Accidents Direct will not charge you for this service.

Accidents Direct Group solicitors will be happy to have an initial discussion with you about your claim for free, with no obligation for you to use their services. If you do decide to go ahead with them, in most cases you will proceed on a no win no fee* basis, meaning the entire process is completely free* and if your claim is successful your funding arrangements will be discussed directly with your allocated panel solicitor.

*There will be two scenarios where your solicitor may charge you for their costs:
1. if you have been found to be making a fraudulent claim
2. Non-cooperation by you, which jeopardises the outcome of your claim

Complaints Procedure

A complaint may be registered by contacting to AEO Trading LTD.
27 Old Gloucester Street, London, WC1N 3AX

For further details of our complaints procedure Click here