Frequently Asked Questions

Below you will find a list of our most frequently asked questions. We hope that the answers provided will be useful to you. If you have other questions not listed below, or would like an answer specific to your circumstances, please call us free on 0800 0199 299

Work Accident Claims

Road Accident Claims

Accident caused by friend/family, can I claim?

If you were involved in an accident caused by a friend or family member you can still make an accident claim. The person who caused the accident will have car insurance. The main reason for this insurance is to provide compensation to anyone who suffers injuries or loss due to the fault of the driver. By law all drivers have to have insurance so your claim will be sent across to the insurer of the driver accountable for the accident.

0800 0199 299   or    Claim Online

Public Liability

Trips and Slips

Medical Negligence



For Professional Negligence FAQs, please click here.

For Car Accident Hire FAQs, please click here.

'Friendly and customer focused, Accidents Direct will always put you first'

Public Liability Specialist

Christopher is our Public Liability expert, if you have any questions for him, please click here

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Our Clients

'After my road accident, I contacted Accidents Direct for advice. The service was friendly and informative, and my solicitor recovered £4,000 in compensation for me. Thank you Accidents Direct!'

Neesha Patel, Walsall

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Claims Standards Council